About the Course
You will learn tour planning and itinerary development, booking and reservation systems, customer service and communication, destination marketing and promotion, risk management and safety, and sustainable tourism practices. The course includes both theoretical learning and practical application through industry placements.
Course Coordinator
David Thompson
This program trains you in tourism operations, including tour planning, travel arrangements, customer service, and destination marketing. You will learn how to create tour packages, manage bookings, coordinate transportation and accommodation, and provide exceptional customer experiences. The program includes practical training in tourism settings and workplace learning with tour operators and travel agencies. Tourism is a major industry in New Zealand, with consistent demand for qualified professionals. Graduates are prepared for roles in tour operations, travel agencies, visitor information centers, and destination management organizations.
Free for New Zealand citizens and residents | Full Course: $14,500 NZD (approx. $8,800 USD) for International students